Terms of service

Terms of Service — Panfy

Welcome to Panfy. By accessing or using our website (panfy.shop), you agree to the following terms.

1. About Us
Panfy sells kitchen tools and accessories directly to consumers through this website.

2. Orders
By placing an order, you confirm that the information you provide is accurate and that you're authorized to use the payment method provided. We reserve the right to cancel or refuse any order at our discretion.

3. Pricing
All prices are listed in USD and are subject to change without notice. Prices at the time of purchase are the prices that apply to your order.

4. Shipping
Shipping times vary by item, typically 1-3 weeks. Orders with multiple items may ship in separate packages and arrive on different days. Customs or import fees may apply depending on your location and are the buyer's responsibility.

5. Returns & Refunds
We offer a 30-day money-back guarantee, no questions asked. Please visit our Contact page to request a refund — no need to return the item.

6. Loyalty Coupon
After your first purchase, customers receive a $15 coupon by email, valid on future orders indefinitely. This coupon may be used personally or shared and does not expire.

7. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of Panfy and may not be reproduced without prior written consent.

8. Limitation of Liability
Panfy is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

9. Governing Law
These terms are governed by the laws of Spain, without prejudice to any mandatory consumer protection rights applicable in the customer's country of residence.

10. Changes to These Terms
We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

11. Contact
For any questions, please visit our Contact page.